Jeffersonville North Wastewater Plant
423 Lewman Way
Jeffersonville, Indiana 47130

Jeffersonville Downtown Wastewater Plant
1420 Bates-Bowyer Avenue
Jeffersonville, Indiana 47130

Jeffersonville Wastewater Administrative Offices
(Located in River Ridge Commerce Center)
423 Lewman Way
Jeffersonville, Indiana 47130
Phone: 812-285-6451 | Fax: 812-285-6454
Hours: 7:30 a.m.-4 p.m., M-F

Len Ashack, Utility Director

About the Wastewater Department
The Jeffersonville Wastewater Department is responsible for wastewater collection and treatment and wastewater and drainage billing for all of the City of Jeffersonville, except for those portions of the city served by the Oak Park Conservancy District.

Approximately 14,500 customers are currently served by Jeffersonville Wastewater Department.

Emergencies
Please report sewer emergencies to the wastewater treatment plant at 812-285-6451 before calling a plumber. Treatment plant office hours are7:30 a.m.-4 p.m.Monday through Friday.

Sanitary Sewer Board Meetings
The Jeffersonville Sanitary Sewer Board meets at 3 p.m. on the first and third Thursdays of each month in the Mayor’s Conference Room at City Hall, 500 Quartermaster Ct., Jeffersonville, IN

Sewer Bills

The Utility Billing Office is located on the first floor of City Hall. If you have questions about your bill or services, you can contact them at 812-285-6418 or Visit the Utility Billing page. 

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

COMBINED SEWER OVERFLOWS:
UNDERSTANDING JEFFERSONVILLE’S SYSTEM

Combined Sewer System
The first sewers were constructed in Jeffersonville in approximately 1900. As was common practice at the time, these sewers were built as combined sewers – a sewer system that carries both wastewater and storm water in the same pipe.

As is typical in many Combined Sewer Overflow (CSO) communities, Jeffersonville’s combined sewers are located primarily in the older, downtown area of the city – with approximately 989 acres spanning from Main Street west to the city’s corporate limits with the Town of Clarksville being served by combined sewers.

During dry weather and minor rainfall events, combined sewers transport sewage to the city’s Wastewater Treatment Plants. But during heavy rain events and snow melts, the storm water enters the sewer system in a greater volume or at a greater rate than the sewer system can carry. As designed, the combined sewers discharge the overflow of both the storm water and wastewater into a receiving body of water, creating a CSO. All of Jeffersonville’s CSOs discharge either into the Ohio River or Cane Run.

Jeffersonville has eliminated several of the CSO points initially identified in its National Pollutant Discharge Elimination System (NPDES) permit. Those include Riverpointe, Clark Street, Penn Street, Blanchel Terrace and the Woerner Street Flood Pump Station. The remaining CSOs are: Spring Street, Wall Street, Walnut Street, Meigs Avenue, Graham Street, the Tenth Street Pump Station, the Meigs Avenue Flood Pump Station and Mechanic Street.

Sanitary Sewer System
The development of the sanitary sewer system mirrors the combined sewer system, although most of the sewers in the sanitary sewer system are newer than the combined. Jeffersonville previously had several listed Sanitary Sewer Overflow (SSO) points in its NPDES Permit and the Consent Decree. Those points included Arctic Springs, Mill Creek and Spring Street. At this time, the Mill Creek and Arctic Springs overflows have been eliminated. The elimination of the Spring Street SSO is in progress.

As part of its CSO Long Term Control plan approved by the EPA in 2011, Jeffersonville also has developed a Public Notification Program to ensure the public receives adequate notification of CSO occurrences and their potential impact.

As such, interested members of the public can follow Jeffersonville Wastewater on Twitter (@WastewaterDept) or Facebook to receive real-time notifications of CSO occurrences.

The City continues to experience a boom in residential and commercial development. Anyone planning a development in the City will be responsible for meeting design and construction standards of sewers and laterals.

Additionally, all new residential and commercial developments – as well as some commercial additions/expansions or change of use projects – are responsible for sewer capacity fees related to the project. Developers are encouraged to investigate these responsibilities during the planning stages of their projects in order to avoid unexpected costs and delays in the development and construction process.

You can view or download a tri-fold brochure outlining the development process in the City of Jeffersonville – along with contact information for key individuals and city departments here.

Click here to view information on the City’s construction standards for sanitary sewers and laterals.

Download PDF by clicking on the image below.

Construction Standards

The Jeffersonville Sanitary Sewer Board has adopted standards for the design and construction of sanitary sewers and laterals within the City of Jeffersonville. The Wastewater Department and the City Engineer are responsible for making sure that all future projects and connections comply with the new requirements.

If you have any questions or comments regarding the Standards, please contact either of the following individuals.

Len Ashack at 812/280-3880 or lashack@cityofjeff.net.
Andy Crouch at 502/552-8833 or acrouch@cityofjeff.net.

View Revised Construction Standards PDF

AutoCAD available upon request at City Engineer’s Office.

Lateral Maintenance

The Wastewater Department, through the Sanitary Sewer Board, has developed the following documents which deals with the installation and maintenance of sewer laterals ( the sewer line which runs from the house to the main sewer usually in the street). In addition, if a homeowner would like the City to install a backflow preventer (a device which prevents sewage from entering a building in case there is a problem with the sewer main) there is an installation agreement which can be signed that will allow the Department staff to install the backflow preventer. Property owners can have the backflow preventer installed by a plumbing contractor of their choice.

View Lateral Maintenance PDF

Sewer billing has a new form to fill out when you connect to sewers. The Fees Release and Hold Harmless form must be signed and you must arrange payments with the sewer billing office at City Hall. For a copy of this form, go to the sewer billing office at Suite 104, City Hall, 500 Quartermaster Court.

The City of Jeffersonville requires all restaurants and other foodservice establishments (such as cafeterias, buffets, dining halls, concession stands, bakeries, delicatessens, lunch counters and food shop/snack bars that prepare and serve food items like hot dogs, ice cream, bagels, cookies, pretzels, etc.) to install and maintain grease traps at their establishments.

The regulation of grease traps in the City of Jeffersonville is provided by 2010-OR-40, which addresses uniform requirements for direct and indirect contributors into the city’s wastewater collection and treatment system that enable the city to comply with state and federal laws required by the Clean Water Act.

Grease, oil and sand interceptors must be provided when, in the opinion of the Utility Director, they are necessary for the proper handling of wastewater containing high levels of grease, oil or sand. The exception is that such interceptors are not required for residential users.

All interceptor units should be of a type and capacity approved by the Utility Director and located where they are easily accessible for cleaning and inspection. The city will perform regular inspections of commercial interceptors. Maintenance of the interceptors is the responsibility of individual users.

Please refer to the City of Jeffersonville’s Construction Standards for proper sizing, maintenance and recordkeeping in regards to grease interceptors.

A tri-fold brochure on FOG in the City of Jeffersonville can be downloaded here.

WHY ARE GREASE TRAPS IMPORTANT?

The bottom line is our wastewater system can only do so much. As we continue to add to the number of homes, foodservice establishments and commercial industries in the city, the burden on the wastewater system also increases. Improperly disposed of Fats, Oils and Grease (FOG) creates an unnecessary burden on public utilities and can be harmful to the environment. The purpose of a grease trap (or interceptor) is to prevent FOG from entering the sanitary sewer system.

FOG originating from kitchens can cause significant difficulties for wastewater facilities and their infrastructure. FOG is created by improper disposal of cooking oil and grease, meat fats, lard and shortening, butter and margarine, food scraps, dairy products and milk shake mixes, batters and icings, dressings and sauces. When FOG collects in pipes, it causes clogs, fills up lift stations and leads to sewer overflows. This can cost the city thousands of dollars a year in maintenance, repairs and sometimes fines. The Environmental Protection Association has estimated that more than half of sewer spills in the U.S. are FOG related.

INFORMATION FOR HOMEOWNERS

While the City of Jeffersonville does not require individual residences to have grease traps or interceptors, FOG can still cause problems for homeowners. Excessive use of garbage disposals and improper disposal of oil, grease and food scraps can create FOG in your pipes, leading to costly repairs.

FOG accumulation in your home is easy to prevent. Follow these practices to Cease the Grease in your pipes:

  • Can the grease: Pour used cooking grease into an empty, heat-safe container and store it in the freezer. Once solidified, toss the container in the trash.
  • Scrape your plate: Wipe all pots, pans and dishes with a paper towel to absorb the grease before you wash them.
  • Catch the scraps: Eliminate or reduce the use of your garbage disposal. Discard food scraps before washing dishes and use a strainer in your sink to catch scraps then toss them into the trash or compost bin.

You can also consider periodically using a product such as Grease-X to break up FOG build-up in your plumbing system.

The City of Jeffersonville is working diligently to meet the terms of its Consent Decree and comply with the Clean Water Act. This is a multi-year initiative that includes hundreds of sewer improvements and storm water management projects and you will continue to see work throughout the city over the next several years.

The City is committed to making our community cleaner, healthier and more sustainable. Residents play an important role in helping us meet that goal. The major culprit in Combined Sewer Overflows (CSOs) in Jeffersonville is storm water – not sewage. CSOs occur when too much storm water fills combined sewers beyond what they can hold, causing the wastewater/storm water mixture to overflow into local bodies of water.

Residents and business throughout the City can take simple measures to effectively manage storm water and protect the sewer system:

  • Do not litter and do not dispose of trash, pet waste, disposable wipes, paper towels, grease, oil or any hazardous household waste (like paint) by flushing it down your toilet or pouring it down your drain or into the street.  See some common, improperly disposed of items found in the sewer system by by clicking this link: THINK BEFORE YOU FLUSH! and WIPES CLOG PIPES!
  • Use rain barrels to capture storm water runoff
  • Install rain gardens to capture storm water runoff
  • Disconnect your downspouts and sump pump from your sewer line.
  • Reduce impervious surfaces (blacktop and concrete, for example) on your property wherever possible and increase greenspace.
  • Reduce water usage during rainy weather.
  • Keep your lateral sewer line (the line that runs through your property between your house and the city’s line at the street) in good working condition.
  • Avoid planting trees near sewer lines since roots can invade your sewer line, blocking and damaging sewers. Click here for more on root invasion.